Selling Your Restaurant: How to Avoid Common DIY Selling Mistakes

Posted by Robin Gagnon on Sep 10, 2024 4:00:30 PM

 

We've all been there - motivated by a TV show or online tutorial, convinced that we can tackle a DIY project with ease. What looked simple in a one-hour episode quickly turns into weeks of gathering materials, researching, and troubleshooting. Eventually, we come to the realization that some tasks are better left to the professionals. Selling a restaurant is no different—what seems straightforward at first can become a complex, time-consuming process that benefits from expert guidance.

Selling a restaurant is not a simple or clear-cut process, yet many owners attempt to go the DIY route, underestimating the challenges along the way. In our experience, a large percentage of self-managed transactions simply don’t make it to the closing table or worse yet, end up with selling prices below market value. Owners who mistakenly believe they are saving on broker fees actually leave money on the table.

It can be a costly mistake for restaurant owners as they encounter the complexities of pricing, lending, negotiations, and more. This article offers the common pitfalls faced by those who try to sell their restaurant on their own.

Unlocking Restaurant Value: Expert Tips for a Simple Valuation Process

👉The Challenges of Selling a Restaurant

Selling a restaurant involves navigating a complex web of legal, financial, and operational details. This can range from the literal acts of obtaining contracts, performing the valuation and securing lending to the emotional impact of managing a transaction when you are deeply invested in the outcome. As a licensed real estate agent for more than a decade, this Certified Restaurant Broker has never handled the personal sale of any of our residential real estate transactions over the years, knowing that this is best left in the hands of someone with the expertise.

It's a similar situation when selling a restaurant. From managing contracts and buyer negotiations to understanding market valuations and ensuring compliance with regulations, the process requires a high level of expertise. Moreover, the emotional and financial stakes are significant sellers often have deep personal connections to their businesses, which can cloud judgment and lead to poor decision-making. Without the right knowledge and resources, owners may find themselves overwhelmed and unable to close a deal that reflects the true value of their business. This is where market knowledge and professional guidance become critical.

👉Common DIY Selling Mistakes

When restaurant owners decide to sell on their own, they often fall into common traps that can jeopardize the entire transaction. One of the most significant mistakes is setting an unrealistic price, either too high or too low, due to a lack of understanding of market conditions and buyer expectations. Even when the selling price is accurately calculated, it is common to see additional elements of the deal such as inventory, security deposits, transfer fees, taxes, and other items that significantly affect the “net” received by the seller left out of the negotiations when someone is inexperienced in transactions.

Insufficient marketing is another common error, as many owners don't have the tools or networks to reach qualified buyers. The We Sell Restaurants database of buyers is more than 125,000 strong, consisting of individuals looking to buy a restaurant today. DIY sellers simply don’t have access to that size buyer pool.

Poor negotiation skills can also result in unfavorable terms, with sellers unknowingly leaving money on the table or accepting risky conditions, especially in owner financing situations. Legal implications can include missing critical contract details, unknowing accepting too many years of post-closing liabilities or licensing and regulatory requirements that are missed. Lastly, failing to maintain confidentiality can harm the business's reputation and operations, especially if employees or customers find out prematurely. These missteps highlight the risks of trying to manage a sale without the professional support of a Certified Restaurant Broker.

💫Success Stories and Case Studies at We Sell Restaurants 💫

While it is possible to “do it yourself” in selling a restaurant, often, we are called in to assist after this initial effort has failed. Last March, we ran into a large multi-unit owner of eight stores at an industry conference. We had assisted him in buying several of these stores and in conversation, asked when he would be ready to buy some more. He responded that he had a contract to sell all the stores and he was handling it on his own. An accomplished businessman and multi-unit and multi-brand operator, he is the perfect example of someone who should be successful at the DIY approach. However, last month he reached out We Sell Restaurants after spending six months in contract after the deal fell apart. We reviewed his financials, did a valuation on each store individually as well as “packages.” He learned that his pricing was actually under market. As a marketing strategy, we broke the stores down into single- and double-unit listings versus a total package and as of today, have several units in contract already

This story demonstrates why going it alone is not always the best choice. Certified Restaurants Broker play an essential role in accurately pricing the business, but also the waste of time and resources on transactions that ultimately fail. Brokers offer accurate, market-based valuations, ensuring the restaurant is priced correctly to attract serious buyers while maximizing value.

In another instance, a restaurant buyer brought us into the deal for representation on a DIY sale. We were able to demonstrate the buyer was overpaying in this situation and negotiate several advantages for the buyer who was our client in the transaction. If the seller had sought our representation up front, he would have netted significantly more cash from the deal. These case studies underscore how brokers' expertise and resources can mean the difference between failure and a lucrative, timely sale.

Overall, adding a Certified Restaurant Broker to the mix means the seller gets the benefit of not only experience but also the following benefits:

  • Extensive Marketing Resources: Brokers use established networks to reach a wide pool of qualified prospects, creating competition and driving the best possible offers.
  • Expert Negotiations Skills: Brokers secure favorable terms, protecting the seller's interests and avoiding costly compromises.
  • Legal Safety Net: Brokers have access to attorneys that ensure that all legal and regulatory requirements are met, safeguarding the transaction from unforeseen liabilities.
  • Confidentiality: Brokers maintain strict confidentiality throughout the process, shielding the business from potential disruptions caused by leaks in the sale process.

With their experience and resources, brokers turn a daunting, high-stakes sale into a managed, successful outcome.

👉Steps to Take When Engaging a Restaurant Broker

Choosing the right restaurant broker is crucial to a successful sale, and it starts with evaluating their credentials and experience. Look for brokers who specialize in restaurant transactions and hold relevant certifications, as their expertise will directly impact the outcome. Reputation matters too—checking client testimonials, online reviews, and references can provide insight into the broker's track record. Equally important is communication and compatibility; a strong working relationship ensures that the broker understands your goals and keeps you informed throughout the process. Finally, make sure you understand the fee structure upfront, ensuring transparency and no surprises down the line. With the right broker, you’ll have the confidence that your sale is in capable hands.

Restaurant Seller's Cheat Sheet: How to Hire the Right Broker for a Successful Sale

Conclusion: Selling a restaurant is a complex process that requires expert guidance to navigate successfully. DIY attempts often result in common pitfalls, such as incorrect valuations, poor marketing, and legal oversights, which can jeopardize the sale and diminish the business’s value. Professional restaurant brokers offer the experience, market knowledge, and resources needed to avoid these mistakes and secure a successful outcome. From accurate pricing and effective marketing to expert negotiation and legal compliance, brokers provide the support necessary for a smooth transaction. If you're considering selling your restaurant, engaging a qualified broker is a critical step toward achieving the best possible result. To get started, contact a certified restaurant broker and take the first step toward a successful sale.


Download the Free Guide to Selling a Restaurant

robinRobin Gagnon, Certified Restaurant Broker®, MBA, CBI, CFE is the co-founder of We Sell Restaurants and industry expert in restaurant sales and valuation. Named by Nation’s Restaurant News as one of the “Most Influential Suppliers and Vendors” to the restaurant industry, her articles and expertise appear nationwide in QSR Magazine, Franchising World, Forbes, Yahoo Finance, and BizBuySell. She is the co-author of Appetite for Acquisition, an award-winning book on buying restaurants.

Topics: Selling a Restaurant

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