In this last segment, “Restaurant Reality”,restaurant brokers, Robin and Eric Gagnon discuss the realities and the burdens of restaurant regulations. The duo stress the importance of employee education and the ongoing practices operators should be aware of. Eric Gagnon explains how costly food violations can be to any operator. In NYC alone, the city generates 55 million dollars a year in food violations. Eric Gagnon explains why transparency is so important and why customers need to see their food from the food handling to the food cooking to food sourcing. Robin Gagnon discusses how YELP might start publishing health food scores and what that will mean for operators. The husband and wife team discuss why the restaurant industry is a penny business. Learn why operators can’t afford not to adhere to regulations from the restaurant brokers, Robin and Eric Gagnon.